FAQs (FREQUENTLY ASKED QUESTIONS)

Select your valentine’s flowers or gifts, select your preferred item and add to cart. Proceed to checkout, fill in the delivery details and choose your payment options. Once payment is confirmed, you will receive an order confirmation and we wil handle the rest.

Yes. We offer valentine’s flowers and curated gifts with delivery to Nairobi’s most exclusive residential areas. Our service is designed for private homes, gated communities and high end developments where discretion and timing matter.

We deliver valentine’s flowers and gifts across top tier neighborhoods including Runda, Muthaiga, Karen, Loresho, Kitisuru, Rosslyn, Edenville, Tatu City, Migaa, Fourways Junction, Gigiri, Spring Valley, Nyari, Hurlingham, Riverside drive and many more. Each delivery is handled carefully to match expectations of premium estates.

Yes. We offer valentine’s delivery along key Nairobi roads such as Langata Road, Limuru Road, Lower Kabete Road, Kiambu Road, Thika Road, Waiyaki way, Ngong Road, Argwings Kodhek Road, Eastern Bypass, Southern Bypass and Northen Bypass. This ensures smooth access to apartments, offices and lifestyle hubs.

Absolutely, Many of our valentine’s clients are ordering from the UK, USA, UAE(Dubai), Canada, Europe and Australia. You can place your order online, add personal message and trust us to handle the gifting experience locally in Nairobi.

Our luxury valentine’s flowers collection focuses on premium roses, elegant boxed arrangements and bespoke floral designs. These are ideal for clients who want refined, timeless valentine’s flowers rather than mass markets bouquet.

Yes. We specialize in pairing valentine’s flowers with luxury gifts such as perfumes, candles, chocolates, wine, men’s gift sets and curated hampers. This allows you to send a complete valentine’s gift experience in one delivery.

Yes. We deliver valentine’s flowers and gifts to private residences, serviced apartments, corporate offices and select hotels across Nairobi. Each delivery is planned to ensure privacy, security and punctual arrival.

We prioritize presentation, timing and discretion. Valentine’s orders for luxury estates and international clients are handled with extra care to final handover, ensuring a smooth and premium gifting experience.

We recommend placing your valentine’s flower or gift early, especially if you are ordering from overseas time zones. Early orders allow us to secure preferred designs and schedule delivery precisely within Nairobi.

Yes. We deliver on valentine’s day itself, including February 14th. Due to high demand in luxury estates and prime location, early booking is strongly advised.

Luxury gifting is about detail. From premium flowers to carefully selected gifts, our valentine’s service is designed for clients who value quality, elegance and reliability. Whether they are in Nairobi or ordering from abroad.

Yes. A detailed invoice or receipt is issued for every valentine’s order. You will receive confirmation via email  or Whatsapp after payment, making it easy for personal records, gifting transparency or reimbursements.

We accept multiple secure payment options to accomodate both local and international clients. These include mobile money( MPESA), card payments and online checkout options suitable for clients from Kenya, UK, USA, UAE, Canada, Europe and Australia.

Absolutely. All payments are processed through secure, encrypted systems and customer information is handled with strict confidentiality. Personal and payment details are used only to fulfill your valentine’s flowers or gift order and never shared with third parties.