Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Gifts For Her Archives

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Best Friends Gift Mug

KShs2,000

I will text you 50 times in a row with no shame, you are my best friend, you literally signed up for this.Message on the mug us customized to your liking.PS; THE IMAGE SHOWS THE FRONT AND THE BACK OF THE MUG.

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Bird of Paradise In A Vase

KShs3,500

Bird of paradise represent faithfulness, love and thoughtfulness making it the perfect romantic gift.

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Birthday Bouquet & Heart Shaped Cake -Kilimani Nairobi Delivery

KShs6,000

Send love to your loved one in Kilimani with a beautiful birthday bouquet and heart shaped cake. Hand crafted for elegance and delivered same day across Nairobi. The perfect way to share love, joy and celebration locally from abroad.

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Birthday Carnation Bouquet Nairobi | Fresh Pink & Red Blooms

KShs3,000

Brighten their special day with our Birthday Carnation bouquet Nairobi. Featuring fresh pink and red blooms, this bouquet is the perfect way to say happy birthday with charm. Ideal for birthdays, anniversaries or romantic surprises. This Carnations bouquet is available for same-day delivery in Nairobi.

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Birthday Flowers & Chocolate Bouquet | Birthday Gifts Kileleshwa Nairobi

KShs5,000

Send elegant birthday flowers and chocolates in Kileleshwa with Fuzzy & Fluff. This luxury bouquet blends fresh roses and sweet treats, the perfect birthday gift with same day delivery in Nairobi.

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Birthday Gift Book Nairobi | Becoming by Michelle Obama (UN Nairobi Delivery)

KShs2,000

Surprise them with Michelle Obama's Becoming - a meaningful birthday gift book Nairobi. Perfect for UN Gigiri diplomats and expatriates, with same day delivery across Nairobi estates.

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Birthday Roses & Wine combo

KShs5,500

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Blue Fluffy Baby Blanket

KShs4,000

This little ones need all the warmth they can get. This baby blanket is warm and soft on the baby's skin.Safe for machine wash.

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Breakfast in Bed

KShs10,000

Spice up her morning routine with this refined breakfast in bed set up. That is a guaranteed extra point. This is a perfect gift for romance and anniversary.

JP Chenet sparkling wine Fruit bowl
Two wine glasses Apple
Tea pot Small tea cup and saucer
Sugar bowl Leopard print serving tray

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Chocolate And Wine Hamper Box

KShs7,000

Scented candle
El chivo red wine
Cachet chocolate
Lindt swiss chocolate

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Coco Chanel Perfume 100ml

KShs35,000

The warm, soft and feminine amber accord with an intoxicating blend of tonka bean and vanilla from Madagascar wraps the scent in sensuality.An extreme, luminous and deep concentration of patchouli infuses COCO EAU DE PARFUM with a voluptuous dimension.It comes presented in a spray bottle for effortless application on skin or clothing.

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Congratulations on your New Job Mug

KShs2,000

New beginnings,New scopes,New opportunities,Your dream job will get you all this and much more.Here is all my good wishes to your bright future.PS:THE IMAGE SHOWS THE FRONT & THE BACK OF THE MUG

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Gifts For Her

Best Gift Shop In Nairobi - Online Flower Delivery

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Best Gift Shop In Nairobi - Online Flower Delivery

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