Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Gift Hampers For Her Archives

Gift Hampers Delivery In Nairobi – Shop For Gift Hampers Online

Ordering gift hampers for her online? Shop at Fuzzy & Fluff Gifts. We have romantic gift hampers for wife or girlfriend for all occasions with delivery in Nairobi. Make her smile and adore you!

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Allure Gift Hamper

KShs10,000

Lindor chocolate bar
Lindt swiss chocolate
2 champagne glasses
Duchessalia sparkling wine
The smart money woman book.

Available for countrywide delivery.

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Autumn Package Hamper

KShs10,000

A box of Guylian chocolate
Garnier facemask
Nivea pearl& beauty deodorant
Nivea strawberry lip balm
Apricot face and body scrub
A bottle of Mateus rose.

This is a perfect romantic package for pick me up after a long day.

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Chocolate And Wine Hamper Box

KShs7,000

Scented candle
El chivo red wine
Cachet chocolate
Lindt swiss chocolate

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Flamboyant Gift Hamper

KShs10,500

Luxury is in each detail!

Jp chenet red wine
2 glasses
Ferrero Rocher t16
Strawberry
Scented candle

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Hang in There Hamper

KShs5,000

Here's hoping today finds you feeling much better. HUGS!

Omega 3 cod liver oil
Strawberries
2apples
2 oranges
Kiwi
Lucozade

Ideal for get well soon or cheering up someone going through a difficult time.

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Lucent Gift Hamper Basket

KShs5,000

This is me waving my magic wand...to make it all better. Get well soon.

Lemon water
Ribena
Lucozade
Omega 3 cod liver oil
Orchid candle

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Magnificent Gift Hamper

KShs9,000

This is where the magic happens.

Ferrero Rocher t16
Scented candle
El chivo red wine
Wine glass

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Nirvana Hamper

KShs7,000

Bottle of Frontera Cabernet Blush
Tall wine glass
Kinder joy chocolate
Out of Africa nuts
Lindt swiss chocolate
Lindor chocolate bar

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Reign Gift Hamper

KShs10,500

I'm going to drown my sorrows in non alcoholic wine! or is it really wine , more juice actually....its really healthy and good for you too. But anyway here I go!