Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

https://fuzzyandfluff.co.ke/ Archives

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2-Tier Document Tray

KShs2,000

2 piece per set stackable design allows you to stack them together making your desk clean and tidy. It is suitable for organizing magazines, files, documents ,A4 and letter sized papers and letters. It is an excellent gift suitable for home or office.

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Allure Gift Hamper

KShs10,000

Lindor chocolate bar
Lindt swiss chocolate
2 champagne glasses
Duchessalia sparkling wine
The smart money woman book.

Available for countrywide delivery.

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Alpha Male Gift Hamper

KShs14,500

Good grooming is integral and impeccable style is a must. If you do not look the part, no one will give you time or money.

Nivea deep impact lotion
Garnier 3 in 1 face wash
Nivea body wash
Nivea cool kick spray
Nivea lip balm
Nivea roll on
Nivea crème
Big boss handkerchief set
2 pairs of executive socks
Leather wallet
Leather belt

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Autumn Package Hamper

KShs10,000

A box of Guylian chocolate
Garnier facemask
Nivea pearl& beauty deodorant
Nivea strawberry lip balm
Apricot face and body scrub
A bottle of Mateus rose.

This is a perfect romantic package for pick me up after a long day.

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Baby Breath In A Vase

KShs3,000

Losing a loved one can be a very difficult family. This simple and elegant gypsophila vase arrangement is a perfect gift to send your condolences and respect to the family.

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Bacardi & Sprite Hamper

KShs4,500

RUN? I thought you said RUM

Bacardi white rum
2 cans of sprite
Glass

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Back On Your Feet Fruit Basket

KShs6,500

If hugs and kisses could cure, you'd have been immune to everything by now! Get well soon.

Pineapple
A bunch of fresh bananas
A bunch of fresh grapes
Pawpaw
A box of strawberry
4 fresh Apples
4 lemons
4 kiwis
4 oranges

PS: SOME FRUITS MAY BE REPLACED ACCORDING TO AVAILABILITY.

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Ballentine’s Whiskey 750ml

KShs3,500

Ballantine's Finest is a smooth, satisfyingly modern blend of whiskey. It is well balanced with tones of milk, chocolate, red apple and vanilla. Paired with the perfect flowers and hamper, it makes an excellent gift choice. Available for countrywide delivery.

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Best Boyfriend Mug

KShs2,000

The best boyfriend isn't the best looking, the funniest or the richest. Its the one that makes sure you know he loves you.

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Bird of Paradise In A Vase

KShs3,500

Bird of paradise represent faithfulness, love and thoughtfulness making it the perfect romantic gift.

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Calendar Diary Books

KShs2,500

Professional faux leather notebook journal. The leather feels soft and smooth, will protect your journal to last for years, the pages are thick and cut evenly making it easy to lay out flat for comfortable writing and reading. Its a perfect gift for birthday, Christmas , back to school for yourself, family or friends.

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