Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

https://fuzzyandfluff.co.ke/ Archives

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Skate Board

KShs2,500

Kick, push and coast with our high rebound polyurethane wheels that provide phenomenal roll and grip on an array of different surfaces and speeds. The grip tape and moderate concave of this board assist with the flick and control when learning new tricks. Available in an array of designs to suit any rider's unique style. Delivered from us to you fully assembled and ready to ride right out of the box. Perfect gift for men and teenage boys for birthday, thank you ,romance, Christmas etc.

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Snack Box

KShs6,500

Snacks are everyone's best friend. Well at least they are mine. This is a perfect gift for him or her.

Digestive cookies Chocolate coated biscuits
Urban bites crisps Oreos
Elbbin nibble chipsticks Alpen Chocolate
Real milk chocolate Dairy milk chocolate
Mcvities chocolate Out of Africa nuts
Bounty chocolate Two lunch box bars

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Snow Ball

KShs6,000

Keep calm and jingle all the way! Treat your loved ones to this Snow ball hamper HAMPER CONTENTS

2 cans of tusker malt
Ferrero Rocher T16
Ferrero Rocher t3
Mixed nuts
Christmas ornaments

The package is beautifully packaged in a round box with Christmas ornaments and card. MERRY CHRISTMAS & A HAPPY NEW YEAR!

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Sticky Note Holder with Calculator

KShs1,500

This memo pad contains 4 self stick notepads, 8flag pads and a calculator. The leather exterior makes a great impression with its stylish looks and makes it a great gift idea for an office guy.

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Tall Horse Merlot Wine 750ml

KShs2,000

Medium to full-bodied wine with sweet fruits on palate rounded off with silky tannins and a full mouthfeel that has a prolonged after taste. Gift for her suitable for any occasion . Pair it with her favorite flowers and chocolate. Available for countrywide delivery.

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Tanqueray No.10 750 ml

KShs6,500

Passion and attention to detail in a perfect measure is a recipe for exquisite results. Tanqueray Nº TEN, named after the stills of its origin, is a small-batch gin crafted using fresh citrus fruits. An exquisite citrus burst in every sip, best enjoyed with premium tonic water and a slice of pink grapefruit. Perfect gift to be paired with hampers or chocolates for any occasion. Available for countrywide delivery.

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Treat Yourself Hamper

KShs6,000

It's the small things that matter not to everyone but at least to her. This mini hamper is the ideal reminder package to show you care, you love and you cherish her. MINI HAMPER CONTENTS

A can of Snapp
A box of Ferrero Rocher t16
Lunchbox bar
Cadbury dairy milk
Real milk chocolate
Kinder joy chocolate.

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Two-Sided Reversible Belt

KShs2,500

This is a perfect men's belt for jeans that can convert into men's dress belt and work belt. This two sided leather belt will become his favorite go to everyday belt.

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Vanilla Cake 1kg

KShs3,000

Order this 1kg vanilla cake for yourself, friends or family birthday. Message on the cake can be added to your liking.

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White Forest Cake 1kg

KShs3,000

Order this 1kg white forest cake for yourself, friends or family birthday. Message on the cake can be added to your liking.

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Wooden Date Block Gift

KShs1,000

This perpetual calendar office décor includes 2 numbered wooden cubes and 3 monthly blocks in a storage container. The individual wooden blocks for month and day are easily changed to reflect the current date. They are a perfect décor for the office, home, bookshelves or kitchen counter.

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