Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

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romantic gift for her, i love you gift for her, customized mugs, best gift mugs, sentimental gifts

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I Love You Everyday Customized Mug

KShs2,000

I love you and that’s the beginning and end of everything.Customized items are available for next day delivery

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gift baskets for men, cool gifts for men, unique gift for boyfriend, valentine gift for husband, romantic package

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Intense Package Hamper

KShs8,000

Success favors the well groomed.

2 pairs of executive socks
Leather wallet
Big boss handkerchief set
Leather belt

Ideal gift for romance, birthday, anniversary, thank you, sorry etc.

It’s A Boy Balloon Gift

KShs1,000

Its a boy, there is a new king in the house.Ideal gift to congratulate a new mum, pair it with her favorite package.

Its A Girl Balloon Gift

KShs1,000

With every newborn baby, a little sun rises.Ideal gift to congratulate a new mum, pair it with her favorite package.

Jameson Irish Whiskey

KShs4,500

Jameson brings a light floral fragrance on the nose, peppered with spicy wood and sweet notes before an exceptional balance of spicy, nutty and vanilla tones on the palate with hints of sweet sherry that develop into an incredibly smooth and mellow finish. Pair it with the favorite hamper for any occasion. Available for countrywide delivery.

Java Coffee

KShs2,000

Kenya AA Arabica coffee is harvested from rich volcanic soils found in the high altitude regions of Kenya.Java coffee experts lovingly hand-roast the finest Kenya AA beans to a nutty chocolate brown color just for you.Every cup of Java House Kenya AA promises an aromatic, balanced coffee with a light finish perfect for your daily brew.Perfect gift for a coffee lover.Available for countrywide delivery.

Jenga Casino Game

KShs3,500

This classic stacking game provides indoor and outdoor entertainment for family game night or boys party bash.The simple rules of stack and tumble create easy game for adults and kids from 10 years.

Jingle Bells

KShs7,500

A Christmas goodie from me to you-eat it quick before I do.. Treat your loved ones to this Jingle bells hamper.HAMPER CONTENTS

Santa Headband
Cupido mint chocolate
Elizabeth Shaw chocolate
Celebration chocolates
Granola bar
Snicker bar
Kinder joy chocolate
KitKat bar
Bounty chocolate
Skittles
Christmas ornaments

This hamper comes beautifully wrapped in a round box with Christmas ornaments and a card.Due to demand, some items might be out of stock, however they will be replaced with a different brand of the same value and qualityMERRY CHRISTMAS & A HAPPY NEW YEAR!

Johnnie Walker Black Label Package

KShs7,000

He’s more myself than I am. Whatever our souls are made of, his and mine are the same.

Johnnie walker black label 1L
Whiskey glass

Ideal for romance, birthday, congratulations, thank you etc.Available for delivery within Nairobi and its environs.

Johnnie Walker Red Label 750 ml

KShs3,500

Crafted from the four corners of Scotland, it crackles with spice and is bursting with vibrant, smoky flavors – followed by a mellow bed of vanilla, a fresh zestiness and the Johnnie Walker signature of a long, lingering, smoky finish. Pair it with the perfect gift hamper. It can be gifted for birthdays, romance, thank you, Christmas , valentines etc. Available for countrywide delivery.

Jolly

KShs5,500

Christmas is the day that holds all time together. Treat your loved ones to this Jolly Hamper.HAMPER CONTENTS

El Chivo red wine
Patchouli & Amber scented candle
Cachet chocolate
Lindt swiss chocolate
Christmas ornament

The hamper comes beautifully packaged in a square box with Christmas ornaments and card .MERRY CHRISTMAS & A HAPPY NEW YEAR!

JP Chenet Merlot Cabernet 750ml

KShs3,000

JP chenet is a French full bodied long lasting wine, offering cherry and blackcurrant aromas enhanced by spicy notes of vanilla. It is a perfect accompaniment for floral bouquets and chocolates.

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Best Gift Shop In Nairobi - Online Flower Delivery

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Best Gift Shop In Nairobi - Online Flower Delivery

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