Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Shop Gifts Online - Send Flowers & Gifts

Christmas presents in Nairobi, Christmas presents for her, Christmas hamper ideas, Christmas gift shop, Christmas day gifts

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Letters to Santa

KShs7,000

Gifts of time and love are surely the basic ingredients of a truly merry Christmas. Treat your loved ones to the Letters to Santa hamper.HAMPER CONTENTS

Alpen light summer fruits chocolate
Guylian chocolate
Mcvities chocolate balls
Alpen chocolate bar
Duchessalia Fragolino sparkling wine
Christmas ornaments

The hamper is beautifully wrapped in a basket with Christmas ornaments and card.MERRY CHRISTMAS & A HAPPY NEW YEAR!

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Light Pink Roses Bouquet

KShs2,500

Pink roses

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Light Pink Roses In A Box

KShs4,500

Like fresh flowers, sometimes the little things in life are more than enough.

Fresh pink roses
Round box

COLOR OF BOX MAY VARY DEPENDING ON AVAILABILITY.

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Lilac & White Roses Bouquet

KShs2,500

I lilac the view.

Fresh lilac roses
Fresh white roses

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Lilac Roses Flower Bouquet

KShs2,000

25 lilac roses

Fresh purple flowers for your loved one.

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Lilies Bouquet

KShs4,500

The sweet and innocent beauty of lily flowers make them perfect for condolences, get well soon or show the purest form of love.

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Lindt Lindor Chocolate

KShs3,000

Lindt chocolate embodies the passion and expert craftsmanship of its Lindt Master Swiss Chocolatiers. It delivers a unique chocolate experience offering a distinctly smooth and rich, gourmet taste. When you break its chocolate shell, LINDOR starts to melt and so will you. Pair it with flowers and a bottle of champagne.

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Lindt Lindor Chocolate Bar

KShs1,500

Lindt chocolate embodies the passion and expert craftsmanship of its Lindt Master Swiss Chocolatiers. It delivers a unique chocolate experience offering a distinctly smooth and rich, gourmet taste. When you break its chocolate shell, LINDOR starts to melt and so will you.Pair it with flowers and a bottle of champagne.

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Lucent Gift Hamper Basket

KShs5,000

This is me waving my magic wand...to make it all better.Get well soon.

Lemon water
Ribena
Lucozade
Omega 3 cod liver oil
Orchid candle

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Luxury Birthday Cake & Moet Gift Combo | Same Day Delivery Nairobi

KShs20,000

Make birthday special with a luxury cake & Moet champagne gift. Perfect for birthday surprises in Nairobi. This elegant combo adds sparkle to celebrations in Karen, Runda & Lavington. Enjoy same day delivery and a touch of class with every order.

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Luxury Birthday Gift Hamper Runda | Elegant Wine & Chocolate Hamper

KShs6,500

Surprise your loved ones in Runda with our luxury birthday gift hamper Nairobi. Packed with elegant treats, wine and chocolates, this exclusive hamper is perfect for a refined celebration. Enjoy same day delivery in Runda, Gigiri and Muthaiga and make every birthday magical with premium gifts from Fuzzy & Fluff.

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Luxury Birthday Hamper Nairobi | Same Day Delivery Muthaiga

KShs11,500

Celebrate in style with our luxury birthday hamper Muthaiga. Filled with premium chocolates and treats, it is the perfect gift for birthdays. Enjoy same day delivery in Muthaiga, Runda & Gigiri, making every occasion elegant & unforgettable.

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Best Gift Shop In Nairobi - Online Flower Delivery

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Best Gift Shop In Nairobi - Online Flower Delivery

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