Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

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thank you present, thank you gifts for male coworker, globe, Thank you gifts for boss, present ideas for men

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Desk Globe 14.2 cm

KShs1,000

The perfect globe to gift a friend who loves to travel.This globe is a perfect decoration as it adds some sophistication to the home, bookshelf or office desk

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thank you gift basket, wine and chocolate hamper, thank you gifts for boss. memorable thank you gifts, send thank you gifts online

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Diligent Gift Hamper

KShs8,500

The best gift is to gift for no reason.

Alpen light chocolate
Guylian chocolate
Alpen chocolate bar
Mc vities digestive nibbles
Duchessalia fragolino sparkling wine

Dior Homme Intense 100ml

KShs17,500

DIOR HOMME by Dior is a Woody Floral Musk fragrance for men. Dior Homme was launched in 2011. The nose behind this fragrance is Francois Demachy. Top notes are Lavender, Bergamot and Sage; middle notes are iris, Cacao and Amber; base notes are Leather, Vetiver and Patchouli.It is recommended for romantic wear.

Dom Perignon Champagne Valentine’s Gift | Nairobi Delivery

KShs85,000

Celebrate love in style with Dom Perignon champagne Valentine's Gift Nairobi. A luxury romantic gift with same-day delivery across the city.

Don Julio Blanco 750ml

KShs13,500

Using the finest blue agave plant and a time honored distillation process, Don Julio® Blanco Tequila is tequila in its truest form. Don Julio Blanco Tequila is the base from which all of our other variants are derived. Commonly referred to as “silver” tequila, its crisp agave flavor and hints of citrus make it an essential component to a variety of innovative drinks including margaritas. It can also be enjoyed neat or on the rocks. 100% blue agave plant. Perfect gift for boyfriend, husband, dad and girlfriend. Available for countrywide delivery.

Drunken Tower Drinking Game

KShs3,500

Building blocks just got a whole lot more interesting with the Drunken Tower Drinking Game! Test how skilled you and your friends are as you deconstruct the blocks, and follow out the drinking command on your chosen block.In a game of serious strategy, steady hands, and seeing double, this fun drinking game demands you stay focused. This is an exciting twist on an old favorite, this adult party game guarantees a good time and a good shot. The last player to take a turn without collapsing the tower wins.Perfect gift for him for any occasion.

Duchessalia Cuvee’ Brut 750ml

KShs3,500

Duchessalia cuve'e brut is an italian sparkling wine. It is a perfect gift for any wine lover and it can be accompanied with different floral arrangements and our wide range chocolate selection.

Duchessalia Fragolino Wine 750ml

KShs3,000

Duchessalia fragolino is an Italian aromatic sparkling wine with a light and refreshing character making it perfect a gift for all the wine lovers. It is a great accompaniment for flower bouquets and chocolates. It is available for countrywide delivery.

Dynamite Gift Hamper

KShs6,000

Whisky making is an act of cooperation between the blessings of nature and the wisdom of man.DYNAMITE CONTENTS

Whiskey hip flask
4 shot glasses
Stylish package

Emoji Teddy Bear

KShs1,200

This cute fuzzy and cuddly yellow teddy bear is a great accompaniment for that bouquet of flowers or any hamper from our wide range of collection.PS : COLOR OF THE TEDDY BEAR MAY CHANGE DEPENDING ON AVAILABILITY.

Executive Office Pen

KShs1,500

Transcribe your thoughts effortlessly with this stunning luxury pen.This pen comes in a beautiful presentation box making it the perfect gift.Whether as casual or executive pen for work, office or personal use , your pen will be admired by those around you.

Extravaganza

KShs9,000

At Christmas all roads lead home. Treat your loved ones to this Extravaganza hamper.HAMPER CONTENTS

Jp chenet sparking wine
Ferrero Rocher with 16 pieces
Two wine glasses
Fresh strawberries
Orchid scented glass candle
Christmas ornaments

The hamper comes beautifully wrapped in a gift basket with Christmas decorations and card.Due to demand, some items might be out of stock, however they will be replaced with a different brand of the same value and qualityMERRY CHRISTMAS & A HAPPY NEW YEAR!

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