Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Gifts For Her Archives

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thank you gift basket, wine and chocolate hamper, thank you gifts for boss. memorable thank you gifts, send thank you gifts online

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Diligent Gift Hamper

KShs8,500

The best gift is to gift for no reason.

Alpen light chocolate
Guylian chocolate
Alpen chocolate bar
Mc vities digestive nibbles
Duchessalia fragolino sparkling wine

Ferrero Rocher Birthday Chocolate Bouquet | Nairobi CBD Delivery

KShs7,500

Brighten someone's day with a Ferrero Rocher Birthday Bouquet, a luxury chocolate surprise perfect for Nairobi CBD birthdays. Ideal for gifting colleagues or loved ones with same day delivery across the city.

Flamboyant Gift Hamper

KShs10,500

Luxury is in each detail!

Jp chenet red wine
2 glasses
Ferrero Rocher t16
Strawberry
Scented candle

Forever Package

KShs9,500

Raffaello chocolates
Duchessalia Fragolino white wine
Yellow roses
Red roses.

Frangipani Scented Candle

KShs800

Did you know that the first burn of a candle is the most important?The first time you light your candle, you have to let it burn long enough!!!!!!! The whole top layer of the wax has to become liquid and that takes several hours depending on the size of your candle.If you do not do this, then your candle will not burn evenly.Pair it with our wide collection of flowers, wine, champagne, gin, rum ,whiskey, chocolates or personal care products on the gift add on section.

Fresh Lilies in a vase

KShs5,000

The sweet and innocent beauty of lily flowers make them perfect for condolences, get well soon or show the purest form of love.

Fresh Roses In A Deco Bag | Birthday Flower Delivery Lavington

KShs5,000

Surprise someone in Lavington with elegant birthday flowers from Fuzzy & Fluff Gifts. This white roses deco bag makes the perfect luxury birthday gift with same day delivery in Nairobi

Fruit Basket Gifts Hamper

KShs4,500

Wish your recipient good health and warm wishes by sending them the Premium Fruit Basket today!Arranged thoughtfully and carefully this traditional gift allows people to express an array of genuine sentiments.Your recipient will surely appreciate your gesture and the delicious fruit!Perfect for any occasion.

Good Girl Perfume

KShs30,000

Good girl is an oriental floral fragrance for modern women . It is deep, sweet, tasty, warm, powdery & alluring. It also has top notes of almond & coffee, heart notes of Sambac jasmine, tuberose & orris, and base notes of vanilla, sandalwood, tonka bean & cocoa.At once mysterious and elegant, all eyes are on the intriguing femme fatale. It is suitable for evening, colder seasons or special occasions wear. Pair with her favorite flowers.

Hang in There Hamper

KShs5,000

Here's hoping today finds you feeling much better. HUGS!

Omega 3 cod liver oil
Strawberries
2apples
2 oranges
Kiwi
Lucozade

Ideal for get well soon or cheering up someone going through a difficult time.

Her Personalized Thermal Mug

KShs2,500

You are that ''once in a lifetime dream come true''.Double walled vacuum mug for maximum temperature retention, keeping your favorite drinks, cold brew, iced coffee, hot chocolate, cappuccino, espresso, tea, and more, chilled for the hot days, and warm for the cold. This large mug is sweatproof and condensation-free.PS: MESSAGE ON THE MUG IS CUSTOMIZED TO YOUR LIKING.

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