Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Gifts For Her Archives

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Luxury birthday hamper Muthaiga, Birthday gift hampers Nairobi, same day birthday gift hamper Muthaiga, Premium birthday gifts Muthaiga Nairobi, Chocolate gift hampers Nairobi

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Luxury Birthday Hamper Nairobi | Same Day Delivery Muthaiga

KShs11,500

Celebrate in style with our luxury birthday hamper Muthaiga. Filled with premium chocolates and treats, it is the perfect gift for birthdays. Enjoy same day delivery in Muthaiga, Runda & Gigiri, making every occasion elegant & unforgettable.

Luxury Birthday Rose Bouquet Nairobi | Send Birthday Flowers From Dubai to Kenya

KShs7,000

Celebrate birthdays in style with our stunning multi color rose bouquet. Whether you are in Dubai or sending flowers to Kenya, Fuzzy & Fluff ensures elegant, same day delivery across Kenya. Surprise your loved ones with vibrant blooms that express luxury effortlessly.

Magnificent Gift Hamper

KShs9,000

This is where the magic happens.

Ferrero Rocher t16
Scented candle
El chivo red wine
Wine glass

Manual Breast Pump Gift

KShs2,000

Mums need a little break too.This is a thoughtful gift as mums need help time to time or if she is gearing up to go back to work.

Mixed Flowers In A Round Box

KShs5,500

CONTENTS

Orange roses
Statice
Gypsophila
White mums
Green foliage
Round shaped box

PS ;COLOR OF BOX MAY CHANGE DEPENDING ON AVAILABILITY.

New Born Baby Nest Gift

KShs3,000

Baby nest is a mattress with high, soft edges which offers a cozy and narrow sleeping area.In Baby nest your baby will sleep very well. It is soft, cozy and narrow just like in the womb.At night, it’s great to have in between parents, so everyone sleeps well.Baby nest also fits well in cots and prams, so it doesn´t feel so big.Used from newborn up to 4-6 months of age. It will also make it easier to learn to sleep in their own bed.Baby nest is perfect to bring along on the trip so the baby feels at home even when you are away.

New Born Diapers Bag

KShs3,000

Baby Diaper Bags are used by many parents as these are efficient and comfortable.The best diaper bag will help you out in carrying your baby's essentials anywhere with you.These diaper bags are travel-friendly, comfortable and spacious.Many parents are using these diaper bags to stay away from all the hassle.

New Born Feeding Set

KShs4,500

A great baby shower gift and newborn starter set with a pop of color for new parents; Momeasy baby bottles with Natural Response nipple lets baby control the pace of the milk, like they do when breastfeeding.The Soft, flexible, breast-shaped nipple makes combining breast and bottle feeding easy. It comes with a curved baby bottle brush head for easy cleaning of rounded bottle edges and a molded tip to clean the nipple.

Newborn Fluffy Jumpsuit

KShs3,500

This extra soft and super warm jumpsuit is essential for a newborn's wardrobe; Soft and comfy lining will keep the baby comfortable and warm throughout the day; Snug design will keep him/her safe and confident.

Newborn Nursing Pillow

KShs3,000

Nursing pillow supports the baby while breastfeeding and it can also be used as a spot for sitting, tummy time, and propping.Lightweight and portable, you can easily bring the nursing pillow to use in bed, crib, car seat, stroller, and cradle.

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