Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

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Drinks

Tall Horse Merlot Wine 750ml

KShs2,000

Medium to full-bodied wine with sweet fruits on palate rounded off with silky tannins and a full mouthfeel that has a prolonged after taste. Gift for her suitable for any occasion . Pair it with her favorite flowers and chocolate. Available for countrywide delivery.

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Tanqueray No.10 750 ml

KShs6,500

Passion and attention to detail in a perfect measure is a recipe for exquisite results. Tanqueray Nº TEN, named after the stills of its origin, is a small-batch gin crafted using fresh citrus fruits. An exquisite citrus burst in every sip, best enjoyed with premium tonic water and a slice of pink grapefruit. Perfect gift to be paired with hampers or chocolates for any occasion. Available for countrywide delivery.

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Tanqueray Sevilla 700ml

KShs5,000

Tanqueray Flor de Sevilla Distilled Gin is a zesty, fruitful gin, offering a bold and bittersweet taste of the sun-soaked Mediterranean balanced with the 4 botanicals of Tanqueray’s classic London Dry Gin. It is best served with plenty of ice, premium tonic water, and a wedge of orange. Perfect to pair with a box of chocolate and a bouquet of roses for any occasion. Available for countrywide delivery.

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Versus Sweet Red Wine 750ml

KShs2,500

Versus Sweet is an easy-drinking, sweet red blend with low alcohol and accessible ripe cherry and berry flavors with a lingering, spicy oak finish. It can be perfectly paired with a bouquet of roses, chocolates or any hamper from our wide variety. Perfect for any occasion. Available for countrywide delivery.

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Best Gift Shop In Nairobi - Online Flower Delivery

At Fuzzy & Fluff gift shop, we offer beautiful flowers and unique gifts to celebrate a Birthday, Anniversary, Mother's Day, Valentine’s Day, Christmas Day and more. When you need to find a beautiful gift to send to a loved one, turn to us and choose from a wide range of gifts and bouquet flowers for same day delivery in Nairobi and next-day delivery across Kenya.

Place your order online, we have quick delivery and an easy check-out process to ensure that you receive your gift or flowers right on time.

Drinks

Tall Horse Merlot Wine 750ml

Tanqueray No.10 750 ml

Tanqueray Sevilla 700ml

Versus Sweet Red Wine 750ml

Best Gift Shop In Nairobi - Online Flower Delivery

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