Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Gifting Occasion Archives

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Chessboard Game & Drinking Set

KShs8,000

Drink like a legend.

Hip flask
4 shot glasses
Chessboard game

Ideal gift for romance, birthday, thank you, anniversary etc. Available for countrywide delivery.

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Dart Board Game Gift

KShs4,750

Dart game is a full body and team sport, which can relieve eye fatigue, develop hand-eye coordination, improve concentration and social skills. It is a great choice for birthday or Christmas gift for him. It is suitable for both adults and teens.

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Dior Homme Intense 100ml

KShs17,500

DIOR HOMME by Dior is a Woody Floral Musk fragrance for men. Dior Homme was launched in 2011. The nose behind this fragrance is Francois Demachy. Top notes are Lavender, Bergamot and Sage; middle notes are iris, Cacao and Amber; base notes are Leather, Vetiver and Patchouli. It is recommended for romantic wear.

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Dynamite Gift Hamper

KShs6,000

Whisky making is an act of cooperation between the blessings of nature and the wisdom of man. DYNAMITE CONTENTS

Whiskey hip flask
4 shot glasses
Stylish package

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Ferrero Rocher Birthday Chocolate Bouquet | Nairobi CBD Delivery

KShs7,500

Brighten someone's day with a Ferrero Rocher Birthday Bouquet, a luxury chocolate surprise perfect for Nairobi CBD birthdays. Ideal for gifting colleagues or loved ones with same day delivery across the city.

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Forever Package

KShs9,500

Raffaello chocolates
Duchessalia Fragolino white wine
Yellow roses
Red roses.

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Fruit Basket Gifts Hamper

KShs4,500

Wish your recipient good health and warm wishes by sending them the Premium Fruit Basket today! Arranged thoughtfully and carefully this traditional gift allows people to express an array of genuine sentiments. Your recipient will surely appreciate your gesture and the delicious fruit! Perfect for any occasion.

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Hang in There Hamper

KShs5,000

Here's hoping today finds you feeling much better. HUGS!

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2 oranges
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Lucozade

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Hip Flask

KShs4,000

The flask, is perhaps one of the greatest unsung fashion accessories an individual can own. Whether carrying, life sustaining H2O on your next hike through the countryside or just the right amount of your favorite Whisky, or beverage of choice, in front of a campfire, on an otherwise nippy evening, hip flasks are uniquely designed with a curved shape, to fit closely to the human body. Making them discreet, lightweight and easy to carry. Ideal gift for any Occasion or Holiday including; Bridal Parties, Graduation, Father’s Day, Parties, Sporting Events, Cookouts, the Golf Course, Camping, Road-trips, that hard to shop for person in your life, or just treat yourself (perfect for anywhere you'll need a quick 'pick-me-up').

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His & Hers Customized Wine Glass

KShs4,000

His and Hers customized wine glasses. This is a perfect congratulatory newly wed gift for the wine lovers. The message on the glass is customized to your liking. It is available for countrywide delivery.

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Intense Package Hamper

KShs8,000

Success favors the well groomed.

2 pairs of executive socks
Leather wallet
Big boss handkerchief set
Leather belt

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Lilac Rose Birthday Bouquet with Four Cousins Rose’ Wine – Lavington Delivery

KShs6,500

Surprise your loved one in Lavington with a stunning lilac roses bouquet paired with Four cousins wine. A perfect birthday gift delivered fresh and beautifully presented.

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