Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Shop Gifts Online - Send Flowers & Gifts

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Pink Teddy Bear

KShs1,200

This cute fuzzy and cuddly pink teddy bear is a great accompaniment for that bouquet of flowers or any hamper from our wide range of collection.

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Pink Woofy Teddy Bear

KShs1,200

This cute pink puppy is a great accompaniment for that bouquet of flowers or any hamper from our wide range of collection.

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Pink, Purple & White Roses Heart Box

KShs5,500

Have you ever wondered where to buy fresh flowers in Nairobi cbd?Worry not. At Fuzzy anf Fluff Gifts and flowers you can buy flowers and gifts in Nairobi Kenya at the best prices. Pair this beautiful box of fresh flowers with a bottle of wine ,champagne or chocolate Ferrero Rocher 16 Pieces Chocolate.

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Poker Chips Game

KShs2,000

Classic poker chip set is an excellent gift choice for people of all ages, which can make the party lively and provide entertainment for your family and friends. It is a great gift for birthdays, romance, Christmas and other holidays.

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Purple Teddy Bear

KShs1,200

You can never go with wrong with this cute purple teddy bear. Pair it with her favorite bottle of wine or champagne and a box of chocolates.

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Purple, Red & Pink Roses Bouquet

KShs7,000

Like a lovely flower, your time to shine will come. When you bloom, your beauty will be surpassed by none.

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Quick Recovery Roses Heart Box | Same Day Delivery Nairobi

KShs5,500

Send warm wishes and brighten their day with our Quick Recovery Roses Heart Box. Hand-arranged fresh roses in a stylish heart shaped box, delivered same day Nairobi.

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Raffaello 15 Piece Chocolate

KShs2,500

Shop for raffaello chocolate & champagne hamper for her with us. Our exquisite chocolate & champagne gift hamper, with Raffaello 15 piece chocolate, champagne & flowers, makes the perfect luxury gifts for her. Shop directly from our easy to use website or give us a call or text for more inquires.

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Raffaello 3 Piece Chocolate

KShs1,000

A crunchy white almond, surrounded by velvety smooth cream in a crispy wafer shell, covered with coconut flakes. White and refined in appearance, Raffaello surprises with a delicate combination of different layers. Give the gift everyone loves to receive—premium gourmet chocolates. From holiday gift baskets to birthday treats, celebrate each season with a signature taste.

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