Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Shop Gifts Online - Send Flowers & Gifts

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Happy Birthday Bouquet & Chocolate Cake Combo – Nairobi CBD Delivery

KShs6,000

Make birthdays unforgettable with our luxury Happy birthday bouquet & chocolate cake combo. We offer same day happy birthday delivery in Nairobi CBD, Westlands, Kilimani, Kileleshwa, Lavington, Gigiri, Karen & Runda. Perfect for surprising someone special in Kenya. International clients in the UK, USA, Dubai & Europe can easily send happy birthday gifts to Nairobi with fast and reliable delivery.

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Hendrick’s Gin 1L

KShs10,500

Hendrick’s Gin’s unique (and dare we say unusually alluring) flavor comes from roses and cucumbers combined with a divine blend of eleven other botanicals, and the use of two distinctly different stills. The result is an exquisitely balanced gin. Excellent gift choice for birthday, romance, congratulations, valentines, fathers day, Christmas etc. Pair it with his favorite chocolate and hamper. Available for countrywide delivery.

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Hennessy VS 1L

KShs15,000

V.S ‘Very Special’ marries the liveliness of youth to the most mature eaux-de-vie. This exercise in balance between strength & finesse translates to perfection the style of Hennessy Cognac throughout various periods in its history. The round and robust flavors of Hennessy V.S make it very versatile and ideal for any cocktail possibility, from classic recipes and sophisticated cocktail creations to easy mixed drink. Available for countrywide delivery.

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Hip Flask

KShs4,000

The flask, is perhaps one of the greatest unsung fashion accessories an individual can own. Whether carrying, life sustaining H2O on your next hike through the countryside or just the right amount of your favorite Whisky, or beverage of choice, in front of a campfire, on an otherwise nippy evening, hip flasks are uniquely designed with a curved shape, to fit closely to the human body. Making them discreet, lightweight and easy to carry. Ideal gift for any Occasion or Holiday including; Bridal Parties, Graduation, Father’s Day, Parties, Sporting Events, Cookouts, the Golf Course, Camping, Road-trips, that hard to shop for person in your life, or just treat yourself (perfect for anywhere you'll need a quick 'pick-me-up').

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His & Hers Customized Wine Glass

KShs4,000

His and Hers customized wine glasses. This is a perfect congratulatory newly wed gift for the wine lovers. The message on the glass is customized to your liking. It is available for countrywide delivery.

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His Crown Gift Hamper

KShs9,500

Thank you for being the reason I smile.

Johnnie walker red label
Scented candle
Whiskey glass
Lindor chocolate bar
Alpen fruit and nuts chocolate
Ego is the enemy book.

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Hot & Cool Mug

KShs2,500

Unlike traditional mugs, this double-wall vacuum-insulated body protects hands from hot or cold contents while keeping coffee, water, tea– you name it – well-insulated. The full-loop handle is comfortable for wider hands, so you can fit your hands fully around your morning joe. It is the perfect gift for Christmas, Thanksgiving, Father's Day, Mother's Day for your special person, relatives and friends. Available for countrywide delivery.

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Hugo Boss Luxury Perfume

KShs13,000

An irresistible fragrance, unforgettable like a savored seduction. Exquisite notes of Ginger, exotic Maninka and Leather unfold over time, seducing the senses. Perfect gift for romance, birthday, just because, thank you , Christmas, valentines day and fathers day .

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