Do you offer same-day delivery in Nairobi?

Yes — Fuzzy & Fluff offers same-day delivery within Nairobi when orders are placed early in the day. For guaranteed same-day delivery availability and any cut-off times today, please call +254769848200 or whatsapp text

Which areas of Nairobi do you deliver to?

We deliver across Nairobi including the CBD, Westlands, Karen, Kilimani, and other residential areas. If you’re unsure whether we deliver to your recipient’s exact address, please enter the delivery address at checkout or call +254769848200 to confirm.

What payment methods do you accept?

We accept secure online payments and mobile money. You can pay using M-PESA and online card payments available at checkout. For corporate or large orders we can also provide invoice payment on request—contact +254769848200

Can I add a personal message or customize a gift?

Yes — every order allows you to include a personalised message at checkout. We also offer custom gift builds and add-ons (candles, snacks, gift wrap). For custom requests please call +254769848200 before placing the order to confirm availability.

What happens if the recipient is not home?

If the recipient is not available, our driver will follow the delivery instructions you supplied. We may leave the order with a neighbour, at reception, or reschedule delivery depending on the location and product type. You will receive delivery confirmation by phone call. Please call before hand to ensure convenience is observed for both our delivery team and the customer experience

How can I track my order?

After your order is dispatched you will receive a confirmation call delivery status. Please call +254769848200 for any questions

What is your refund or replacement policy for damaged items?

If your order arrives damaged or not as described, contact us at +254769848200 immediately with photos. We will review the case and offer a solution

Do you handle corporate or event orders?

Yes — we fulfil corporate and event orders, including bulk flower arrangements and gift hampers. For quotes and availability call +254769848200 with the event date and quantities.

Are flowers guaranteed fresh and how long do they last?

We source fresh flowers and prepare arrangements to maximize vase life. Typical vase life varies by flower type but most arrangements will last 5–10 days with proper care. Care instructions are included with every order.

Can I change or cancel my order after it’s placed?

You may change orders only before they have processed for delivery, We do not offer refunds for canceled orders . Please contact us immediately call +254769848200 — we will confirm if changes are possible.

Gift Add-ons Archives

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Showing 49–60 of 66 results

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Out of Africa Nuts 250g

KShs1,500

Nuts have many benefits. A fantastic source of protein, nuts are also rich in essential nutrients such as fiber, minerals, fatty acids, and antioxidants. This is a great gifting option for any nut lover which can be accompanied with his favorite whiskey, gin, vodka or rum. It is perfect choice for all occasions. Available for countrywide delivery.

Personalized Graduation Mug

KShs2,000

You made it!Its time to celebrate all the hard work that led to this joyous occasion.Congratulations.

Pink Teddy Bear

KShs1,200

This cute fuzzy and cuddly pink teddy bear is a great accompaniment for that bouquet of flowers or any hamper from our wide range of collection.

Pink Woofy Teddy Bear

KShs1,200

This cute pink puppy is a great accompaniment for that bouquet of flowers or any hamper from our wide range of collection.

Purple Teddy Bear

KShs1,200

You can never go with wrong with this cute purple teddy bear.Pair it with her favorite bottle of wine or champagne and a box of chocolates.

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chocolate & champagne hamper, raffaello chocolate, buy raffaello chocolate for her, luxury gifts, chocolate, champagne & flowers

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Raffaello 15 Piece Chocolate

KShs2,500

Shop for raffaello chocolate & champagne hamper for her with us. Our exquisite chocolate & champagne gift hamper, with Raffaello 15 piece chocolate, champagne & flowers, makes the perfect luxury gifts for her. Shop directly from our easy to use website or give us a call or text for more inquires.

Raffaello 3 Piece Chocolate

KShs1,000

A crunchy white almond, surrounded by velvety smooth cream in a crispy wafer shell, covered with coconut flakes. White and refined in appearance, Raffaello surprises with a delicate combination of different layers.Give the gift everyone loves to receive—premium gourmet chocolates.From holiday gift baskets to birthday treats, celebrate each season with a signature taste.

Remy Martin

KShs15,000

The iconic Rémy Martin VSOP cognac embodies the signature style of the House, with a vibrant gold color, revealing dominant notes of vanilla, ripe apricot and baked apple. Rémy Martin VSOP is highly versatile thanks to the complexity and elegancy of its aromas. This versatility made it enjoyable neat, on the rocks, frozen, or in a cocktail, such as a Rémy Ginger cocktail. To enjoy Rémy Martin VSOP neat or on ice, we recommend a tumbler glass. Paired with a bouquet of roses and a box of chocolate it makes an opulent gift. Perfect for birthdays, anniversary, valentines, romance , christmas etc. Available for countrywide delivery.

Rosso Nobile

KShs2,750

Rosso Nobile is a classic and relatable drink for ladies. It is not only sweet, smooth and delicious but quite seductive and lavish reflecting German art-work. The taste of Rosso Nobile is some breezy blackberries that contain soft tannin. This is a wine that gets you into a mood without a lot of introduction. It is a perfect accompaniment for flowers and a box of chocolate. Available for country wide delivery.

Tall Horse Merlot Wine 750ml

KShs2,000

Medium to full-bodied wine with sweet fruits on palate rounded off with silky tannins and a full mouthfeel that has a prolonged after taste. Gift for her suitable for any occasion . Pair it with her favorite flowers and chocolate. Available for countrywide delivery.

Tanqueray No.10 750 ml

KShs6,500

Passion and attention to detail in a perfect measure is a recipe for exquisite results. Tanqueray Nº TEN, named after the stills of its origin, is a small-batch gin crafted using fresh citrus fruits. An exquisite citrus burst in every sip, best enjoyed with premium tonic water and a slice of pink grapefruit. Perfect gift to be paired with hampers or chocolates for any occasion. Available for countrywide delivery.

Tanqueray Sevilla 700ml

KShs5,000

Tanqueray Flor de Sevilla Distilled Gin is a zesty, fruitful gin, offering a bold and bittersweet taste of the sun-soaked Mediterranean balanced with the 4 botanicals of Tanqueray’s classic London Dry Gin. It is best served with plenty of ice, premium tonic water, and a wedge of orange. Perfect to pair with a box of chocolate and a bouquet of roses for any occasion. Available for countrywide delivery.

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